I emailed blackbox twice regarding an issue with my address but did not have any reply...Anybody else having this problem? Any advice?? Thanks to everyone!! I am looking forward to play with my kitties!!! Can't explode to wait...oh wait...I meant to...;-P
Roy 2015-08-05T04:36:57-04:00
After a very long day working two jobs yesterday I arrived home to find Exploding Kittens waiting for me. I really didn't expect it to arrive for another few weeks. It made my day, thanks a million.
Terry A Bulmer 2015-08-05T04:41:03-04:00
Hello my decks arrived today in Australia and im very happy with them..Awesome..worth the wait ,congrats on a Great Game you have created.
Terry A Bulmer 2015-08-05T04:42:48-04:00
My decks arrived today in Australia and im so happy with them, they look amazing , well worth the wait,Congrats.
Stefano82 2015-08-05T04:43:05-04:00
yeah finally yesterday i received my copy!!! (in Italy, Europe).
Filip Keinicke-Larsen 2015-08-05T05:06:31-04:00
Today, now in Denmark.
Luca Liperi 2015-08-05T05:29:54-04:00
OH MY GOD, my card box is making a eerie noise! :)
Just arrived (Italy). Lovely!
Thank you so much!
Gergely Radics 2015-08-05T05:33:43-04:00
Yeah, it's here! (Hungary)
But the box was a little bit damaged. The post sent me a notice, they received the airmail damaged so added an extra plastic bag to it.
But anyway, it's cool. :)
Benedikt Schepp 2015-08-05T05:56:49-04:00
Received mine yesterday (GERMANY). Thank you!
Hannes Brandstätter 2015-08-05T06:01:29-04:00
Got mine today (Austria)
Thanks for the awesome surprise!
Matej Soják 2015-08-05T06:05:51-04:00
Delivered today to Slovakia by huge surprise. BlackBox give me no notification about shipping, no tracking number, nothing,... also no blue box for me, and deck box is damaged BUT surprise inside works as intended (I hope so:)) gave me smile), cards are awesome and big thumbs up for personalized "letter".
THANKS!
Brad Ellis 2015-08-05T06:22:00-04:00
Just got ours in Regional Queensland. We already love it, brilliant!
OlorinNight 2015-08-05T06:25:13-04:00
Arrived in Belgium too; Quite impressed by how quickly it got here.
I read the rules and the cards, and, now, I'm quite sure something totally illegal was used, smoked or drunk (or all at once) during conception time!
I'm gonna try it soon. I just hope the way my friends look at me will not change after that....
Ronny Borchgrevink 2015-08-05T06:26:45-04:00
Got mine today, but it is only the NSFW edition, not both, which I had ordered.. :(
Toni van den Munckhof 2015-08-05T06:40:08-04:00
Very impressed by the shipping time! Thanks for the funny secret. I opened the box at a time a lot of colleagues were around hahahaha! They were very impressed, as I am, by the quality. I'm going to have a great time with it. First runs tomorrow.. On my birthday. Perfect timing! Thanks so much for this awesome kickstarter. If you ever make another one, count me in! I absolutely loved every second of it. Thanks again.
Yosu Gomez 2015-08-05T06:50:17-04:00
Arrived to Spain. Big laughs here too, thanks :)
Paul krabbe logan 2015-08-05T07:10:10-04:00
alomst arrived here found it lying on top of the mailbox and i live in an apartment block so any body could have taken it :S
MiB 2015-08-05T07:16:41-04:00
Got it yesterday, very surprised the game already made it to Germany. Looks great.
The special lid effect got our two cats VERY interested in the game.
Funny observation: the packing slip is a little b/w cartoon that uses the address and name of each backer. However, since my last name is "Becker", the cartoon says "to you and your fellow Beckers". Backers - Beckers... get it? Ha!
Jan Pfitscher 2015-08-05T08:25:38-04:00
That package must have been on speed on his way to Italy. Thx guys!
Peter 'General Calculus' W. 2015-08-05T08:26:54-04:00
Today I found a rather tattered Royal Mail air
parcel in my mail. Despite the announced delivery time of two weeks I found some well preserved Exploding Kittens inside. I am very pleased with the quality of the packaging and the cards, the cartoon and the surprise.
Kudos for the fast delivery to Austria. Thank you for the great Kickstarter!
Micky 2015-08-05T08:33:05-04:00
Got my cards yesterday, and almost shit my pants (for real) because of your added surprise! So, thanks! :D
Matthew 2015-08-05T08:52:09-04:00
got mine in Texas, Extremely happy with every aspect. Can't wait to play it this weekend. Amazing kick starter. Probably best I've been apart of out of 20.
Tim Winkelmann 2015-08-05T09:00:02-04:00
Received mine yesterday - absolutely incredible! Thank you very much!
Rod "BaKhan" Mitchell 2015-08-05T09:15:27-04:00
@GC, congrats!
Rod "BaKhan" Mitchell 2015-08-05T09:15:44-04:00
Good morning corps!
Paulo Diogo Luz 2015-08-05T09:19:02-04:00
Arrived in Portugal today! Loved the surprise :D Thank you for the great game!!
Trost 2015-08-05T09:20:18-04:00
Is there some swiss people who already received it ?
Rares 2015-08-05T09:24:33-04:00
I received my copy(Romania)... kabum!
Thanks!
Billy Hayes 2015-08-05T09:28:59-04:00
Funny secret stopped working. Received the game on Thursday. Lasted 5 days. Probably opened the box 10 times.
Rod "BaKhan" Mitchell 2015-08-05T09:32:56-04:00
@Billy, two things, it needs light to work so make sure you have a bright enough source. Two, some people have commented on the light sensor falling out of place. Some have carefully opened one of the side flaps and re-adjusted the light sensor to the right postition. Hopefully that helps.
David Carter 2015-08-05T09:33:06-04:00
Based in Virginia here. Filled out survey; pledged for 2 regular and 2 NSFW decks. Have received nothing; no confirmation on shipping, no response from BlackBox, nada. Not really sure what my expectation should be.
Rod "BaKhan" Mitchell 2015-08-05T09:35:09-04:00
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
Rad 2015-08-05T09:37:40-04:00
I want my kitteh
Michael Cowley 2015-08-05T09:37:57-04:00
Finally got my Exploding Kittens! It is great! The secret surprise is also awesome!
Luis Alberto Lalueza Mayordomo 2015-08-05T09:41:53-04:00
My kittens just arrived home! Nice ultrafast shipment! Niice surprise too!! It made me laugh a lot :D
Timo Honold 2015-08-05T09:44:01-04:00
House burned in Germany, thanks :-)
ThePhenomenalC 2015-08-05T09:54:47-04:00
Took mine down to the Loading Bar in Dalston, London for their Tabletop Tuesday night (plug plug).
Both decks went down super well with many people wanting to buy decks themselves. Went down so well that people were ignoring the featured game to play (sorry Boss Monster 2).
Thank you for creating such an awesome and fun game.
Rosey Metcalfe 2015-08-05T10:04:04-04:00
Our kittens have stalked us and we've gone ba-boom a few times each while having heaps of fun. Can't wait to play it at our local game night. Thanks for a fab project!
Parthogenic 2015-08-05T10:04:17-04:00
Received Mine in Canada. It is an amazingly fun game.
Joe Costa 2015-08-05T10:10:19-04:00
My USPS is being weird. First it said it was going to be delivered on Monday 8/3/15, then when Monday came along it changed to saying it will be delivered Tuesday 8/4/15, then when Tuesday late afternoon came along it now just says "Pending" for delivery date.... :(
Chris Eklund 2015-08-05T10:14:15-04:00
I know it is only the first week of August, but I'm curious as to how patient I should be, Blackbox emailed me that my order would ship in a few weeks, I'm in the US, and people all around the world have been getting theirs for days now. Did all of you receive some sort of tracking info prior to shipment? I would love to go home and find my kittens one day, but each day I'm finding only junk mail :-P I filled out that survey within minutes of recieving it, and my email from blackbox has the correct number of decks listed, and my information is correct, so I'm not sure why I have to wait weeks for it to ship.
John Matthews 2015-08-05T10:15:09-04:00
I got a nice little package on my doorstep yesterday! Love the little surprise and the attention to details. Thanks for a great first time experience on kickstarter. Look forward to alot of exploding kittens in the future.
@LZ: I wish I could have. But years of not getting home until after midnight make it almost impossible to go to sleep earlier than that, unless I'm sick.
Rod "BaKhan" Mitchell 2015-08-05T10:27:40-04:00
@GM, not one storm but two at the same time! Gotta love Calgary weather! We actually did pretty good up in the NW, the south got hit pretty hard though, flooded streets, large hail, etc. yuck!
@LZ, glad to hear it! Do you find out today?
Lord Zombitten 2015-08-05T10:28:33-04:00
I understand that. I normally can't get to sleep before midnight; but I didn't sleep well at all the night before because of the nerve butterflies
Lord Zombitten 2015-08-05T10:29:30-04:00
@BaKhan I hope so. I think I'll probably hear by Friday.
Rod "BaKhan" Mitchell 2015-08-05T10:30:43-04:00
@LZ, the anticipation is killing me! I can't imagine how you feel! ;)
@BaKhan: The storm drains in my community(in the NE) were so backed up the sidewalks were drowning. You could even see the whirlpool of water draining, but there was just so much of it. I was actually out with my mom, picking up one of my cousins who was coming for dinner. The piles of hail made it look like snow, it was kind of awesome.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T10:40:47-04:00
8 consecutive posts by Corps members. It's been a few days since that's happened
Graham Ramsay 2015-08-05T10:45:10-04:00
Got mine today, very happy and excited to get people around to play.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T10:46:00-04:00
@Chris Eklund
The decks were initially sent in bulk to different "hubs" around the world. It's not like everything went from US to around the world. That would explain why some countries are getting them sooner than some domestic people. As for the "few weeks", I don't know. Maybe your box accidentally went to a different "hub" and that's why it will take longer?
IcyChris 2015-08-05T10:52:52-04:00
Hi everybody,
I received an e-mail by blackbox on July 31 with this topic:
Your order from Exploding Kittens is shipping soon!
Is this an confirmation for the shipping or does the shipping confirmation come with a seperate mail ?
Dennis Bermudez 2015-08-05T10:54:50-04:00
I received my order of the standard deck plus the NSFW deck. however the standard deck only had one deck instead of the two decks. the NSFW has the correct amount of cards, 2 decks.
@BaKhan: Oh god...that means I'm getting 16 boxes...each with one deck(half NSFW half standard)...unless I'm reading that wrong.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T11:04:31-04:00
@Dennis, as long as each box contained 56 cards, (I think it was 56 cards in each deck) you are golden.
Good morning, Bakhan.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T11:08:00-04:00
@Icy Chris
The email from Blackbox with a picture of a cat driven robot, shooting decks will have your tracking info on it. Otherwise, it's probably not shipped yet.
Rod "BaKhan" Mitchell 2015-08-05T11:10:17-04:00
@GM, the regular deck comes in a box that will hold two, but only has one full deck. The nsfw edition, has one deck in it, there are two trays, each with half of the deck in them. The boxes are roughly the same size, but the insert in the nsfw is only half a deck deep. Better?
IcyChris 2015-08-05T11:13:55-04:00
@Eric:
The Mail said:
Hello,
Your backer reward for the Exploding Kittens Kickstarter project will be shipping in the next couple weeks.
Your order is being shipped by Blackbox, the cool shipping company that everybody loves.
You ordered 2 × Exploding Kittens Deck and 2 × Exploding Kittens NSFW Deck, and we’re sending it to you here:
.....
GERMANY
If your address or rewards are wrong, just reply to this email and let us know. If you don’t get your order by September 18th, please reply to this email and let us know.
If you have any other questions or concerns, please, for the love of god, don’t email us.
- Blackbox, groove on this slogan: “Blackbox: Here comes box!™”
Chris Mogensen 2015-08-05T11:14:54-04:00
My Exploding Kittens (game) just arrived in the mail! Everything is very high quality! Very much looking forward to playing! Big thanks to the team for all their hard work getting this out so quickly! :)
Robert Emery Shelton 2015-08-05T11:17:46-04:00
Has anyone else had issues where their package was not delivered because of an "incorrect address" even though the email containing your tracking number listed your correct address?
Rod "BaKhan" Mitchell 2015-08-05T11:26:34-04:00
@Robert,
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
GrumblyBear 2015-08-05T11:35:03-04:00
Houston, Tx
Backer #57680
Package arrived safe and sound
bubuli 2015-08-05T11:38:37-04:00
I has my kitties...brain asplodedz.
Robert Emery Shelton 2015-08-05T11:39:15-04:00
@Rod
I've sent an email (shortly after posting) to Blackbox support and am trying to get ahold of my local post office (without any luck). I'll see what Blackbox says and go from there.
Az4r0th 2015-08-05T11:47:44-04:00
I got my exploding kittens like promised
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T11:50:23-04:00
@Icy Chris
This is what my email said. So your is probably shipping, just no tra king number.
Hello,
Your backer rewards from the Exploding Kittens Kickstarter Project are shipping now. Your tracking number is 61299991096820133663.
Your order is being shipped by Blackbox, the cool shipping company that everybody loves.
You ordered 1 × Exploding Kittens Deck and 1 × Exploding Kittens NSFW Deck, and we’re sending it to you here:
UNITED STATES
If your address or rewards are wrong, just reply to this email and let us know.
If you have any other questions or concerns, please, for the love of god, don’t email us.
- Blackbox, the company with the slogan: “Blackbox: You gotta love that box!™”
Peter Hansen 2015-08-05T11:53:49-04:00
Anyone else having there package being transferred to USPS, then the tracking not being updated since the 1st?
Derek "BullKitten" Toro 2015-08-05T12:00:11-04:00
Still no package or tracking email, only initial email from Blackbox. Contacted Blackbox and EK over a week ago and several times since and no response from either.
Polly Carroll 2015-08-05T12:07:51-04:00
Is the NSFW deck the only other deck there is? And will I ever be able to order it now that the campaign is over?
Mathieu Katier 2015-08-05T12:09:25-04:00
Aaaaahh its here.
Mark Rushton 2015-08-05T12:14:46-04:00
Thanks EK team! I bought the dual-pack version as a gift for a good pal back home in Canada, and it arrived in mint condition today. SUPER cool the customized surprise inside. I'm amazed that you were able to turn a small, manageable KS into a *massive* international production effort.... and do it well. There should be some kind of prize for that (well, beyond the ridiculous profits you've generated). Only teensy-weensy complaint: It wasn't a blue box delivery - just a plain box. And as any cat owner knows, the toy is never the cat's meow, it's the box in which they can hide & play.
Mathew Bell 2015-08-05T12:16:50-04:00
@Mark: I'm thinking that their profits are pretty much nothing. Production costs were large, and Kickstarter took about a million dollars right off the top.
Meg Blaha 2015-08-05T12:19:16-04:00
What's the best way to contact you guys about shipping questions?
Lord Zombitten 2015-08-05T12:20:54-04:00
Polly, the NSFW deck is KS exclusive
Lord Zombitten 2015-08-05T12:21:52-04:00
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T12:30:23-04:00
@Bullkotten. Are you in the US, or another country?
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T12:30:46-04:00
*Bullkitten
My phone is drunk again.
Derek "BullKitten" Toro 2015-08-05T12:33:31-04:00
U.S. My friend who lives down the street from me got his Saturday.
Derek "BullKitten" Toro 2015-08-05T12:35:17-04:00
Elan said something on Twitter the other day about them all being shipped by Tuesday, so something bad must have happened because there are a lot of others in this boat. Just wish they would say something, anything about it.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T12:35:48-04:00
You said you did get an email from Blackbox?
Can you copy and paste it on here?
Timothy 2015-08-05T12:36:32-04:00
@Eric 'T&N' Baumgarten, darn mine doesn't say my shipping number it just shows what I ordered and my shipping address but number thanks though.
Derek "BullKitten" Toro 2015-08-05T12:36:51-04:00
Hello,
Your backer reward for the Exploding Kittens Kickstarter project will be shipping in the next couple weeks.
Your order is being shipped by Blackbox, the cool shipping company that everybody loves.
You ordered 4 × Exploding Kittens Deck and 4 × Exploding Kittens NSFW Deck, and we’re sending it to you here:
Timothy 2015-08-05T12:38:48-04:00
*no number
Timothy 2015-08-05T12:41:04-04:00
@'BullKitten, Mine says the same thing it makes me worried.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T12:42:43-04:00
Hmmmm. @IcyChris had the same one earlier. My only guess, is that there was a problem somewhere on blackbox's part and it's taking a little extra time to correct the mistake.
Not sure how many decks everyone ordered. I had the regular and NSFW. If you ordered more than that, maybe that makes a difference how Blackbox ships them?
Just spitballing here.
Too bad they can't send an email to everyone who has the "few weeks" delivery time and explain why it is taking longer and with no tracking number
@Trinkets: I can guarantee if you ordered more than it will take longer. BaKhan got his shipment(not sure how many he ordered), and mine is still in transit(I got 8 NSFW sets).
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T12:47:56-04:00
Holy cow, @GM! Are you playing a game with 33 people? Lol.
And, I was right. It would get here before Friday. It is out for delivery today. Hopefully someone is home to accept it...if not, then guess I will make my way to the post office to grab it up.
Timothy 2015-08-05T12:48:31-04:00
@Trinkets&Nope, That makes sense since I ordered 2 × Exploding Kittens Deck and 1 × Exploding Kittens NSFW Deck.
Eric 'Trinkets&Nopes' Baumgarten 2015-08-05T12:48:50-04:00
Just keeping this near the top.
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
I emailed blackbox twice regarding an issue with my address but did not have any reply...Anybody else having this problem? Any advice?? Thanks to everyone!! I am looking forward to play with my kitties!!! Can't explode to wait...oh wait...I meant to...;-P
After a very long day working two jobs yesterday I arrived home to find Exploding Kittens waiting for me. I really didn't expect it to arrive for another few weeks. It made my day, thanks a million.
Hello my decks arrived today in Australia and im very happy with them..Awesome..worth the wait ,congrats on a Great Game you have created.
My decks arrived today in Australia and im so happy with them, they look amazing , well worth the wait,Congrats.
yeah finally yesterday i received my copy!!! (in Italy, Europe).
Today, now in Denmark.
OH MY GOD, my card box is making a eerie noise! :)
Just arrived (Italy). Lovely!
Thank you so much!
Yeah, it's here! (Hungary)
But the box was a little bit damaged. The post sent me a notice, they received the airmail damaged so added an extra plastic bag to it.
But anyway, it's cool. :)
Received mine yesterday (GERMANY). Thank you!
Got mine today (Austria)
Thanks for the awesome surprise!
Delivered today to Slovakia by huge surprise. BlackBox give me no notification about shipping, no tracking number, nothing,... also no blue box for me, and deck box is damaged BUT surprise inside works as intended (I hope so:)) gave me smile), cards are awesome and big thumbs up for personalized "letter".
THANKS!
Just got ours in Regional Queensland. We already love it, brilliant!
Arrived in Belgium too; Quite impressed by how quickly it got here.
I read the rules and the cards, and, now, I'm quite sure something totally illegal was used, smoked or drunk (or all at once) during conception time!
I'm gonna try it soon. I just hope the way my friends look at me will not change after that....
Got mine today, but it is only the NSFW edition, not both, which I had ordered.. :(
Very impressed by the shipping time! Thanks for the funny secret. I opened the box at a time a lot of colleagues were around hahahaha! They were very impressed, as I am, by the quality. I'm going to have a great time with it. First runs tomorrow.. On my birthday. Perfect timing! Thanks so much for this awesome kickstarter. If you ever make another one, count me in! I absolutely loved every second of it. Thanks again.
Arrived to Spain. Big laughs here too, thanks :)
alomst arrived here found it lying on top of the mailbox and i live in an apartment block so any body could have taken it :S
Got it yesterday, very surprised the game already made it to Germany. Looks great.
The special lid effect got our two cats VERY interested in the game.
Funny observation: the packing slip is a little b/w cartoon that uses the address and name of each backer. However, since my last name is "Becker", the cartoon says "to you and your fellow Beckers". Backers - Beckers... get it? Ha!
That package must have been on speed on his way to Italy. Thx guys!
Today I found a rather tattered Royal Mail air
parcel in my mail. Despite the announced delivery time of two weeks I found some well preserved Exploding Kittens inside. I am very pleased with the quality of the packaging and the cards, the cartoon and the surprise.
Kudos for the fast delivery to Austria. Thank you for the great Kickstarter!
Got my cards yesterday, and almost shit my pants (for real) because of your added surprise! So, thanks! :D
got mine in Texas, Extremely happy with every aspect. Can't wait to play it this weekend. Amazing kick starter. Probably best I've been apart of out of 20.
Received mine yesterday - absolutely incredible! Thank you very much!
@GC, congrats!
Good morning corps!
Arrived in Portugal today! Loved the surprise :D Thank you for the great game!!
Is there some swiss people who already received it ?
I received my copy(Romania)... kabum!
Thanks!
Funny secret stopped working. Received the game on Thursday. Lasted 5 days. Probably opened the box 10 times.
@Billy, two things, it needs light to work so make sure you have a bright enough source. Two, some people have commented on the light sensor falling out of place. Some have carefully opened one of the side flaps and re-adjusted the light sensor to the right postition. Hopefully that helps.
Based in Virginia here. Filled out survey; pledged for 2 regular and 2 NSFW decks. Have received nothing; no confirmation on shipping, no response from BlackBox, nada. Not really sure what my expectation should be.
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
I want my kitteh
Finally got my Exploding Kittens! It is great! The secret surprise is also awesome!
My kittens just arrived home! Nice ultrafast shipment! Niice surprise too!! It made me laugh a lot :D
House burned in Germany, thanks :-)
Took mine down to the Loading Bar in Dalston, London for their Tabletop Tuesday night (plug plug).
Both decks went down super well with many people wanting to buy decks themselves. Went down so well that people were ignoring the featured game to play (sorry Boss Monster 2).
Thank you for creating such an awesome and fun game.
Our kittens have stalked us and we've gone ba-boom a few times each while having heaps of fun. Can't wait to play it at our local game night. Thanks for a fab project!
Received Mine in Canada. It is an amazingly fun game.
My USPS is being weird. First it said it was going to be delivered on Monday 8/3/15, then when Monday came along it changed to saying it will be delivered Tuesday 8/4/15, then when Tuesday late afternoon came along it now just says "Pending" for delivery date.... :(
I know it is only the first week of August, but I'm curious as to how patient I should be, Blackbox emailed me that my order would ship in a few weeks, I'm in the US, and people all around the world have been getting theirs for days now. Did all of you receive some sort of tracking info prior to shipment? I would love to go home and find my kittens one day, but each day I'm finding only junk mail :-P I filled out that survey within minutes of recieving it, and my email from blackbox has the correct number of decks listed, and my information is correct, so I'm not sure why I have to wait weeks for it to ship.
I got a nice little package on my doorstep yesterday! Love the little surprise and the attention to details. Thanks for a great first time experience on kickstarter. Look forward to alot of exploding kittens in the future.
Morning Corps. How's everyone doing?
@BaKhan: How did you fare after the storm yesterday?
YAY! Very happy to come home to a nice surprise! So happy! Wooooo!
Morning, GM! I slept for nearly 10 hours. It was great!
@LZ: I wish I could have. But years of not getting home until after midnight make it almost impossible to go to sleep earlier than that, unless I'm sick.
@GM, not one storm but two at the same time! Gotta love Calgary weather! We actually did pretty good up in the NW, the south got hit pretty hard though, flooded streets, large hail, etc. yuck!
@LZ, glad to hear it! Do you find out today?
I understand that. I normally can't get to sleep before midnight; but I didn't sleep well at all the night before because of the nerve butterflies
@BaKhan I hope so. I think I'll probably hear by Friday.
@LZ, the anticipation is killing me! I can't imagine how you feel! ;)
@BaKhan it's rough, but I'll survive
@BaKhan: The storm drains in my community(in the NE) were so backed up the sidewalks were drowning. You could even see the whirlpool of water draining, but there was just so much of it. I was actually out with my mom, picking up one of my cousins who was coming for dinner. The piles of hail made it look like snow, it was kind of awesome.
8 consecutive posts by Corps members. It's been a few days since that's happened
Got mine today, very happy and excited to get people around to play.
@Chris Eklund
The decks were initially sent in bulk to different "hubs" around the world. It's not like everything went from US to around the world. That would explain why some countries are getting them sooner than some domestic people. As for the "few weeks", I don't know. Maybe your box accidentally went to a different "hub" and that's why it will take longer?
Hi everybody,
I received an e-mail by blackbox on July 31 with this topic:
Your order from Exploding Kittens is shipping soon!
Is this an confirmation for the shipping or does the shipping confirmation come with a seperate mail ?
I received my order of the standard deck plus the NSFW deck. however the standard deck only had one deck instead of the two decks. the NSFW has the correct amount of cards, 2 decks.
@Trinkets, good morning!
@BaKhan: Oh god...that means I'm getting 16 boxes...each with one deck(half NSFW half standard)...unless I'm reading that wrong.
@Dennis, as long as each box contained 56 cards, (I think it was 56 cards in each deck) you are golden.
Good morning, Bakhan.
@Icy Chris
The email from Blackbox with a picture of a cat driven robot, shooting decks will have your tracking info on it. Otherwise, it's probably not shipped yet.
@GM, the regular deck comes in a box that will hold two, but only has one full deck. The nsfw edition, has one deck in it, there are two trays, each with half of the deck in them. The boxes are roughly the same size, but the insert in the nsfw is only half a deck deep. Better?
@Eric:
The Mail said:
Hello,
Your backer reward for the Exploding Kittens Kickstarter project will be shipping in the next couple weeks.
Your order is being shipped by Blackbox, the cool shipping company that everybody loves.
You ordered 2 × Exploding Kittens Deck and 2 × Exploding Kittens NSFW Deck, and we’re sending it to you here:
.....
GERMANY
If your address or rewards are wrong, just reply to this email and let us know. If you don’t get your order by September 18th, please reply to this email and let us know.
If you have any other questions or concerns, please, for the love of god, don’t email us.
- Blackbox, groove on this slogan: “Blackbox: Here comes box!™”
My Exploding Kittens (game) just arrived in the mail! Everything is very high quality! Very much looking forward to playing! Big thanks to the team for all their hard work getting this out so quickly! :)
Has anyone else had issues where their package was not delivered because of an "incorrect address" even though the email containing your tracking number listed your correct address?
@Robert,
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
Houston, Tx
Backer #57680
Package arrived safe and sound
I has my kitties...brain asplodedz.
@Rod
I've sent an email (shortly after posting) to Blackbox support and am trying to get ahold of my local post office (without any luck). I'll see what Blackbox says and go from there.
I got my exploding kittens like promised
@Icy Chris
This is what my email said. So your is probably shipping, just no tra king number.
Hello,
Your backer rewards from the Exploding Kittens Kickstarter Project are shipping now. Your tracking number is 61299991096820133663.
Your order is being shipped by Blackbox, the cool shipping company that everybody loves.
You ordered 1 × Exploding Kittens Deck and 1 × Exploding Kittens NSFW Deck, and we’re sending it to you here:
UNITED STATES
If your address or rewards are wrong, just reply to this email and let us know.
If you have any other questions or concerns, please, for the love of god, don’t email us.
- Blackbox, the company with the slogan: “Blackbox: You gotta love that box!™”
Anyone else having there package being transferred to USPS, then the tracking not being updated since the 1st?
Still no package or tracking email, only initial email from Blackbox. Contacted Blackbox and EK over a week ago and several times since and no response from either.
Is the NSFW deck the only other deck there is? And will I ever be able to order it now that the campaign is over?
Aaaaahh its here.
Thanks EK team! I bought the dual-pack version as a gift for a good pal back home in Canada, and it arrived in mint condition today. SUPER cool the customized surprise inside. I'm amazed that you were able to turn a small, manageable KS into a *massive* international production effort.... and do it well. There should be some kind of prize for that (well, beyond the ridiculous profits you've generated). Only teensy-weensy complaint: It wasn't a blue box delivery - just a plain box. And as any cat owner knows, the toy is never the cat's meow, it's the box in which they can hide & play.
@Mark: I'm thinking that their profits are pretty much nothing. Production costs were large, and Kickstarter took about a million dollars right off the top.
What's the best way to contact you guys about shipping questions?
Polly, the NSFW deck is KS exclusive
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
@Bullkotten. Are you in the US, or another country?
*Bullkitten
My phone is drunk again.
U.S. My friend who lives down the street from me got his Saturday.
Elan said something on Twitter the other day about them all being shipped by Tuesday, so something bad must have happened because there are a lot of others in this boat. Just wish they would say something, anything about it.
You said you did get an email from Blackbox?
Can you copy and paste it on here?
@Eric 'T&N' Baumgarten, darn mine doesn't say my shipping number it just shows what I ordered and my shipping address but number thanks though.
Hello,
Your backer reward for the Exploding Kittens Kickstarter project will be shipping in the next couple weeks.
Your order is being shipped by Blackbox, the cool shipping company that everybody loves.
You ordered 4 × Exploding Kittens Deck and 4 × Exploding Kittens NSFW Deck, and we’re sending it to you here:
*no number
@'BullKitten, Mine says the same thing it makes me worried.
Hmmmm. @IcyChris had the same one earlier. My only guess, is that there was a problem somewhere on blackbox's part and it's taking a little extra time to correct the mistake.
Not sure how many decks everyone ordered. I had the regular and NSFW. If you ordered more than that, maybe that makes a difference how Blackbox ships them?
Just spitballing here.
Too bad they can't send an email to everyone who has the "few weeks" delivery time and explain why it is taking longer and with no tracking number
@Trinkets: I can guarantee if you ordered more than it will take longer. BaKhan got his shipment(not sure how many he ordered), and mine is still in transit(I got 8 NSFW sets).
Holy cow, @GM! Are you playing a game with 33 people? Lol.
And, I was right. It would get here before Friday. It is out for delivery today. Hopefully someone is home to accept it...if not, then guess I will make my way to the post office to grab it up.
@Trinkets&Nope, That makes sense since I ordered 2 × Exploding Kittens Deck and 1 × Exploding Kittens NSFW Deck.
Just keeping this near the top.
The following is direct from the EK team:
As always, people can reach out to us via support@explodingkittens.com. The more clear the subject line of the email, the easier it is to resolve the issue quickly.
If the issues are related to SHIPPING/FULFILLMENT (wrong address, wrong/incomplete order, wrong packing slip, etc.) backers can get more immediate help by reaching out to our fulfillment help team directly: explodingkittens@support.blackbox.cool
@Trinkets: Some of them aren't for me. I had orders placed through me, via people who don't want a KS account.
Oops, should be 65 people
@Great Mountain, wait so did you get a notification today that it was shipping?
@Trinkets, GM is planning on playing with all of Calgary! ;)
@GM, only one of each deck.
Yeah, @GM, I digured. But a game of 64 people would be insane